Privacy Policy
Last Updated: September 14, 2026
Information We Collect
How We Use Your Information
Donations and Payment Information
Email Communications
SMS/Text Messaging
How We Share Information
Cookies and Website Analytics
Data Security
Third-Party Services and Links
Your Choices
Changes to This Privacy Policy
Contact Us
GenerateHope respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how GenerateHope collects, uses, and protects information when you visit our website, make a donation, register for an event, sign up to receive communications, or otherwise interact with our organization.
We may collect personal information that you voluntarily provide to us, including your name, email address, mailing address, phone number, donation information, event registration information, and communication preferences. We may also collect limited information automatically when you visit our website, such as browser type, device information, IP address, and information about how visitors interact with our website.
GenerateHope may use the information we collect to process donations and event registrations, provide receipts and confirmations, communicate with supporters, respond to inquiries, share organizational updates, provide information about events and fundraising campaigns, and improve our website and communications. We may also use information as necessary to comply with applicable legal, regulatory, accounting, or reporting requirements.
When you make a donation, purchase an event-related item, or complete another financial transaction, payment information may be processed through third-party payment and fundraising platforms. GenerateHope does not use payment information for purposes unrelated to the transaction or services you request. Third-party payment processors may collect and process information according to their own privacy and security policies.
If you provide your email address or subscribe to GenerateHope communications, we may send you organizational news, fundraising updates, event information, and other communications related to our mission. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
If you provide your mobile phone number and consent to receive text messages from GenerateHope, we may send you messages related to events, organizational updates, fundraising activities, or other GenerateHope communications. Consent to receive text messages is not a condition of making a donation, registering for an event, or receiving services from GenerateHope. Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact GenerateHope using the information below. GenerateHope does not sell, rent, or share mobile phone numbers or SMS consent information with third parties for their marketing or promotional purposes.
GenerateHope does not sell or rent your personal information. We may share information with trusted service providers that assist us in operating our website, processing donations, managing events, sending communications, maintaining organizational records, or providing other services on our behalf. These providers receive information as necessary to perform services for GenerateHope. We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or property of GenerateHope or others.
Our website and third-party services we use may use cookies and similar technologies to understand website usage, maintain website functionality, and improve the visitor experience. Your browser may allow you to control or disable cookies through its settings.
GenerateHope takes reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Our website may contain links to or integrate with third-party websites and services, including donation, event registration, payment, social media, and communication platforms. These third parties maintain their own privacy practices, and GenerateHope is not responsible for the privacy practices of external websites or services.
You may contact GenerateHope to request updates or corrections to personal information you have provided to us or to change your communication preferences. You may unsubscribe from marketing emails using the unsubscribe link provided in those communications and may opt out of SMS messages by replying STOP.
You may contact GenerateHope to request updates or corrections to personal information you have provided to us or to change your communication preferences. You may unsubscribe from marketing emails using the unsubscribe link provided in those communications and may opt out of SMS messages by replying STOP.
If you have questions about this Privacy Policy or how GenerateHope handles personal information,find our contact info below.